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ORDERS MADE ON OR AFTER THE 12 OF DECEMBER MAY NOT ARRIVE IN TIME FOR CHRISTMAS
THANK YOU FOR UNDERSTANDING
Have you checked our FAQ?
It is much quicker for you to check if your question has not already been answered in our FAQ rather than waiting for an answer by email :)
- I don't have my tracking number
You will receive your tracking number with an estimated delivery date when it has been sent (available in your shipping confirmation email).
- What is the delivery time?
For France, your parcel is generally dispatched within 4 to 72 hours maximum and delivered within 5 to 12 working days. If you live in another country or overseas, this time varies according to the usual France > to your destination.
- Orders are not shipped during the weekend and holidays.
- My tracking number doesn't work
To track your order please follow this link and enter your order number and the email used to place the order (ex: "X1234" and "myemail@gmail.com") or your tracking number.
- Please allow us the time to respond to your request under 2 business days. Thank you for your understanding.
Latest news:
We're happy to announce that we'll be restocking the Four-Leaf Clover necklace on Monday. All pending orders will be processed starting from that day. We're doing our best to ensure the shortest possible shipping time and putting all efforts to make it happen.